Data Deletion Instructions
Effective date: October 26, 2026
DigiRestro provides WhatsApp ordering and messaging for restaurants through the WhatsApp Business Platform (Meta). This page explains how to ask us to delete your data.
If you are a restaurant (business customer)
- To stop DigiRestro accessing your WhatsApp account, open Meta Business Settings → Accounts → WhatsApp accounts → select your account → Partners, and remove DigiRestro. You can also contact us and we will disconnect it for you.
- To delete the data we hold about your business (account details, access tokens, menus, order history and message logs), email privacy@digirestro.ai from your registered email address with the subject "Data deletion request" and your restaurant name.
If you ordered from a restaurant through WhatsApp (end customer)
Email privacy@digirestro.ai with the subject "Data deletion request". Include the WhatsApp phone number you used and the restaurant name. We will delete your profile name, chat session data, cart and order details, and message logs linked to that number.
What happens next
We confirm your request within 7 days and complete deletion within 30 days. We may keep the minimum records the law requires (for example tax invoices and payment records) for the required period; after that they are deleted too. Messages already in your WhatsApp app, or held by the restaurant or by Meta, are covered by their own policies.
Questions: privacy@digirestro.ai